Business Member Sites
in Barrie, ON and area
New (most recent first)
I haven't actually seen the shop - but I know we've been very happy with the service.
Mike was great to deal with. Very warm and pleasant and I felt confident that he gave my car the care and attention as he would his own.
Wouldn't take my car anywhere else. Amazing customer service at great prices
A mechanic I can trust. They often come up with cheaper alternatives and are very practical in their advice while always ensuring I'm driving out with a vehicle that is safe for my family.
We just had our above ground pool installed, and between Mark Mawson (at their store), and the crew that installed it, our experience was very good! Thanks a lot guys and great job!
Great service. Mark was very informative allowing us to find the hot tub that best suited us. Thanks again Mark Calvin and Bonnie
Alan who sold us the hottub, was great and answered any questions we had. We feel we got the best bang for our dollar and the service was exceptional. The two young lads that dropped off the tub knew what they where doing and worked hard. Thanks Alan Thanks Alan.
We had a fantastic experience dealing with Mark at Pioneer Pools in Barrie! Mark our sales guy was wonderful, our above ground pool was completed ahead of the proposed completion date, and Scott and his crew were super during the building of the pool and the preparation work! I would refer Pioneer Pools to everyone!
Had an awesome sales rep Cameron Pittock. He was wonderful from start to finish. A very heartfelt thank you to your set up crew. Thanks to Colton,McLain, Jason, and Patrick. YOU GUYS ROCK. Will highly recommend this company to everyone. Janet and Shawn Dennett.
From the minute my husband and I stepped through the front doors of pioneer pool and spa we had the most seamless, greatest experience and the best service. We purchased both a hot tub and an inground pool for our home. Mark was really incredible and paramount in our decision to go with pioneer for both. He doesn't usually deal with inground pools but went above and beyond to provide us with all the necessary information when another staff had to suddenly take time off - all so we could make the right decision for our family. Mark ended up assisting in booking our inground pool installation, and Kelley and jake took over from there. We received the most prompt, dedicated and professional service from the whole pioneer team. Jake and Kelley, both on numerous occasions, provided extra support to us in getting our property ready for inspection and the pool start up. They offered us prompt replies to our (sometimes many) questions and always very helpful advice. We are so happy we chose pioneer pool and will be
We were recommended to Pioneer Pools in Barrie from a satisfied customer who we trusted. We purchased a new pool liner and a high-end hot tub. Mark was our sales representative and did a terrific job. There was a minor hiccup in scheduling the liner installation and one short recall on the liner afterwards but Mark handled things for us. Pioneer stored our hot tub during the early stages of our construction and then delivered it on our schedule. One auxiliary item was missing but again Mark handled things and couriered the item to us. All in all, Pioneer has wonderful staff that can keep things on track.
I want to compliment (2) of your excellent employees Mark (Sales) and Dave (Technical Service). They are both very professional; knowledgeable and went to great lengths to ensure our purchase of the Flair Hot Tub fit our requirements. They expedited prompt service of the installation and any technical issues that had occurred. Such service builds great working relationship and referred business. We have no need to shop around for our next purchase. Regards,
Fantastic customer service from start to finish from the hot tub specialist Mark, the technician David and those very large delivery guys who tackled a really difficult job with humour and efficiency. To often when money changes hands the service ends and you're on your own. Not really the type of equipment you want to get left stranded with. They were really patient and helpful as I struggled with balancing my water. Just something to keep in mind when you're comparing suppliers.
Great technical service by Dave and great sales help service by Mark!!
UPDATE June 10th Pioneer has come through, the liner is fixed, and the pool is filling, and we are looking forward to being able to use it before too long. This has been a severe winter, with a very late spring thaw, which added to the already seasonal nature of pool sales and care, further aggravated by our distance from their store location was a tough nut for them to handle. The pool tech that was here today is friendly, gracious, knowledgeable, experienced, and competent. You certainly get the feeling from him that everything will be fine. And that is how it turned out. Thank you Pioneer Family Pools, for helping us with our pool!!! :-) Alistair
Good source for pools hot tubs and supplies. Chemicals, replacement parts as well as patio furniture in a large showroom and store.
We went to Pioneer Pools to look at the cost of a pool and how long it would take to get one put in. We discussed it with Mark and with his knowledge of pools we decided to go with an on ground Pool. There was a few problems that came up but Mark was quick to find a solution or fix the problem. We had our pool installed in a week and we were swimming in it shortly after that. I would recommend Pioneer Family Pools for the great customer service and family atmosphere they have in their store. We were the first on ground pool they installed and they did a great job Thanks to Mark and Paul and all the installation Staff See you next summer
Pioneer pools and spas gave great service. Dealt with our sales person Mark Mawson and he told us everything we needed to know about hot tubs! We shopped at every hot tub place in Barrie but found he gave the best service and was able to bring us to a final decision. A special thank you also to Dave who came to service our hot tub, you were awesome! Even when we came into have a full info session on setting Dave and Mark gave us everything to know. I would definitely refer this company to everyone. Cindy B
I spent 2 years shopping around for an above ground pool. Mark was able to provide me with the pool that fit my family needs. The install was smooth on the date provided. While we had one minor problem, the team returned and make the modifications quickly. Throughout the summer, the store was able to provide me with the support I needed to maintain my pool in a safe manner for my kids. Pioneer also closed my pool on time. I have nothing but great experiences with all the staff at pioneer, and look forward to many more years of great service. Thanks Mark and staff!!!
I entered this location with expectations that we would be dealing with a high pressured sales situation. We couldn't have been more wrong. Out sales person, Mark Mawson, was the most genuine helpful sales associate we have ever encountered. Our experience was like we had met a new friend who was just telling us about something we didn't know about. Best experience I have ever had. Mark Mawson is an incredible asset to this business. Thanks so much Mark, for all your help and knowledge.